Privacy Policy.
PRIVACY POLICY.
Thanks for checking out our page. You’ve reached us by visiting www.sportscise.com (“the Site”). We respect your privacy and value your relationship with us. This privacy policy describes how we collect and use personal information collected on the Site.
Please read this privacy policy before submitting any personal information on this Site. By using the Site, you are accepting the policies described below. We recommend that you frequently review our privacy policy so that you fully understand how your personal details will be used and that you are aware of any changes we have made from time to time to this privacy policy.
We are committed to protecting and maintaining privacy, accuracy and security of Your Personal Information in accordance with the Australian Privacy Principles and the Privacy Act 1988 (Cth) (Privacy Act), as well as other applicable laws and codes.
This Privacy Policy sets out Our policy relating to the collection, use and disclosure of Your Personal Information. By using Our website and Our venue, You consent to be bound by this Privacy Policy.
Introduction
Sportscise is committed to respecting your privacy and the privacy of any personal information provided to us. Sportscise complies with the Privacy Act 1988 (Cth) and the National Privacy Principles. You accept that your use of the Website and any Sportscise Application forms includes your acceptance of this Privacy Policy.
This policy statement is provided to explain:
How we collect personal information.
How we maintain, use and disclose that information.
Some detail about individuals' privacy rights together with our general rights and obligations.
Our policy in relation to the personal information we keep on record.
How does Sportscise collect information,
Generally, we only collect personal information from the individual. Occasionally it is not reasonable or practical for one or the other of the parties to accomplish this. In these instances we have to assume that the person giving the information is properly authorized.
1.How does Sportscise Collect Information From Its Website?
We collect and hold personal information when we receive:
an online application or application completed by our Coach's or any other type of form;
a message containing an email address;
information stemming from access and use of our website.
Some information collected may be used for statistical research to improve the services that we provide to our customers. In such cases we de-identify all the information to ensure anonymity. Should any personal information be needed we would seek prior consent before proceeding any further.
We may also use personal information to communicate company matters, products, services and special promotions that might be relevant. People wishing not to receive such information should make clear their request to 'opt out' of receiving this type of information.
2. Consent To be Provided
Sportscise will seek the consent of its customers when collecting personal information for a purpose other than for its primary purpose.
When using our services you consent to us collecting, maintaining, using and disclosing personal information, whether provided by you or by another person.
This privacy policy applies to related entities that are part of Sportscise. It cannot apply to parties that may be linked or associated with our organisation. Those parties are themselves responsible for the privacy of any information that they collect.
3. What Information does Sportscise Maintain?
Generally, we keep a record of the following:
personal information like names, addresses, contact numbers, email and credit card details required for the purchase process. Also any images taken from our clinics and sessions.
information that identifies employees of companies with whom we conduct business;
customer complaints.
4. Our Right to Disclose Personal Information
Sportsise will generally not disclose personal information without prior consent. This consent can be given expressly or it may be implied by the conduct of the individuals concerned.
Sportcise may disclose personal information, including the contents of private communications, or as otherwise stated in this policy, or in the good faith belief that such action is necessary to: (a) comply with the legal process; (b) protect and defend the rights or property of SSA; or (c) act under exigent circumstances to protect the personal safety of its employees or the public.
5. Access to Personal Information
Access to personal information will be granted to a correctly identified person on any weekday during office hours provided that reasonable notice is given. Only hard copy of any relevant personal information will be provided. This is because some computer data may include confidential references other than the personal details requested.
Access to personal information will be provided on the basis that a reasonable fee is paid for retrieval of the information. Where such payment is not made access will be denied until the payment is made.
6. Accuracy of Personal Information
The personal information we hold will be as understood at the time of the last communication. We make no warranty as to its accuracy or completeness.
Customers may ask us at any time to correct personal information held by us. We will deal with all requests within a reasonable time.
7. Security of Personal Information
Sportscise take all reasonable steps to protect information from misuse, loss, unauthorised access, modification or disclosure.
We have physical, electronic and procedural safeguards to protect data held by us.
We use secure methods to destroy or de-identify any personal information as soon as the law permits, provided the information is no longer needed by us for any purpose.
8. Changes to this Policy
This policy may change from time to time. If we make any substantive changes to the policy concerning personal information, it will be communicated on the website.
9. Links
The Website may contain links to other websites. Sportcise is not responsible for the privacy of any information that you may submit to the operator of those sites. If you have any concerns about how other websites collect and use information, please read that site's own privacy policy.
10. Use of Cookies
In accessing Our website, We may also utilise “cookies” to enable Us to monitor traffic patterns and to serve You more efficiently. Cookies are small data files which are placed on Your computer by web servers when You visit certain websites. Our website uses cookies to allow us to identify regular visitors and collects information about Your usage of the website. A cookie does not identify You personally, but it does identify Your computer. You can set Your internet browser to notify You when You receive a cookie and this will provide You with an opportunity to either accept or reject it in each instance.
12. Data Security
We will take all commercially reasonable steps to protect all Personal Information which We hold from misuse, loss and from unauthorised access, modification or disclosure. The security of our systems is regularly reviewed to ensure ongoing protection against damage, loss and/or unauthorised access. Our security precautions are regularly updated and improved in line with technical developments.
However, You should be aware that no data transmission over the internet can be guaranteed as completely secure. We do not warrant the security of any information You transmit to us over the internet, and You do so at Your own risk. Please note that we may use overseas facilities to process, store, and encrypt or back up information.
13. How Can You Access and Correct Your Personal Information?
We encourage You to update Us regularly with Your Personal Information to ensure that the information that We hold about You is up-to-date, accurate and complete. You may make a request for access to or correction of any personal information we hold about You at any time. We may request You to verify Your identity before processing Your request. A fee will not apply to making a request for access to or to update Your Personal Information. However, a fee may apply and be charged for providing the information to You. The fee covers the cost to us in collating, copying and providing certain information to You. In some circumstances where We correct a record, We may still require retention of the original record In some circumstances, We may refuse to provide You with access to or correct Your Personal Information including, but not limited to, where: (a) giving access would have an unreasonable impact on the privacy of others; (b) the information relates to existing or anticipated legal proceedings, and the information would not be discoverable in those proceedings; (c) giving access would be unlawful; (d) denying access is otherwise required or authorised by law; or (e) the request for access is frivolous or vexatious. If We refuse to provide You with access to or correct Your Personal Information, We will provide You with an explanation in writing. If You wish to stop receiving any communications from Us or if You wish to have Your Personal information deleted, please let Us know by contacting Our Privacy Officer in accordance with paragraph 11.1 and we will take all reasonable steps to delete it, unless we need to keep it for legal reasons. Personal Information that is obsolete and no longer required will automatically be destroyed except where required for data analysis purposes. If it is used for such purposes, the Personal Information will be de-identified.
14.Making a Complaint.
In addition, if You have any concerns about how Your Personal information has been collected, used or disclosed, and You wish to make a complaint about a possible breach of privacy laws, You can contact Our Privacy Officer. The Privacy Officer will investigate Your concerns and take any necessary steps to resolve Your complaint. We may need to contact You if we need further information to investigate Your complaint and will advise You of the outcome of the investigation as soon as it is completed. We will endeavour to investigate and resolve Your complaint within 14 days. 11.3. If You are not satisfied with the outcome of the investigation, You can contact us again to discuss Your concerns, or You may complain to the Office of the Australia Information Commissioner via www.oaic.gov.au.
15. Contact Us
If You have any questions about this Privacy Policy, if You wish to access or correct or make an enquiry regarding any Personal Information relating to You which may be in Our possession, if You have a query regarding Our privacy practices, if You have a complaint in relation to a breach of the Privacy Act or the Australian Privacy Principles, or if You would like a printed copy of this Privacy Policy, please contact Our Privacy Officer at email: hello@sportscise.com
18. Changes to this Privacy Policy
We reserve the right to change, modify or update this Privacy Policy at any time. You are responsible for consulting this Privacy Policy on a regular basis to inform Yourself of any amendments that may have been made. The amended Privacy Policy will apply between us whether or not We have given You specific notice of any change.